Frequently Asked Questions: Exhibitor

General

When is the show?

Who is eligible to exhibit?
Growers, manufacturers or service companies involved in producing or marketing equipment, products, and/or services for the green industry are eligible to exhibit at New England Grows.

How do I become an exhibitor?
It’s easy! Just click here to begin the process.

What is the cost of a booth?
$1495 per 10’ x 10’ booth

What does a booth include?

• 8’ high back drape & 3’ high side rail
• 2-line generic booth identification sign
• 3 booth staff registrations
• 3 guest passes
• Discount on show guide advertising
• Company listing on New England Grows website
• Three company listings in show guide
• Access to over 13,000 qualified buyers

What if I need to cancel or downsize my booth?
In the event that a company cancels their exhibit space contracted, they must do so in writing and are obligated to pay New England Grows a cancellation fee of 50% of their total booth fee on or before November 15, 2010. No refunds will be issued after November 15, 2010.

How high can I build my booth?
Click here for more information (link to display rules and regulations document)

Can I hang a sign?
Yes, you may hang a sign over your booth location. You must order rigging service through the convention center

Can I sell merchandise from my booth?
Exhibitors may sell merchandise from their booths, under the Following conditions:

• Exhibitor shall be responsible for obtaining any licenses, permits, or approvals under local or state law applicable to their sales activity at New England grows and must present documents upon request.
• Exhibitor shall be responsible for obtaining any tax identification numbers and paying all taxes, license fees or other charges that shall become due to any governmental authority in connection with their activities at New England Grows.
• Any merchandise sold during the show must be cash & carry only. Cash & carry merchandise is defined as any item that can be easily carried by hand from the building through a main, pedestrian exit. All sold merchandise must be accompanied by the exhibitor’s official receipt that will be furnished to Security Personnel or Show Management, upon request.

For the benefit of all New England Grows participants, exhibit booth displays and their content must remain fully intact and may not be sold for delivery until the official close of the exposition on Friday at 3:00p.m. Booth Content Sales Agreements and Materials Donation forms must be completed prior to the close of the exposition. These forms are available at Exhibitor Headquarters.

What is Exhibitor Headquarters and where can I find it?
Exhibitor Headquarters is located in the East Lobby just outside Exhibit Hall B. This is where questions may be answered regarding booth sales, move-in/out and freight tracking, furnishing orders, shipping, crate storage, electricity, water, etc.

Do you offer overnight truck parking?
There is an open-air lot located at 391 Congress Street that can accommodate large vehicles overnight. Please contact Peter Furtado at 781.443.3770 or via email at pfurtado@lazparking.com to make arrangements. Space is limited and available on a first-come first-served basis. New England Grows is not responsible for vehicles left in any overnight parking lots.

Is there food available during move-in and move-out?
Dunkin Donuts kiosk – Open daily
Sam Adams Pub – Open daily

How do I update my contact information on your website?
From the home page, click on the Exhibitor button to the right of the page. This will take you to the Exhibitor section of the website. Notice the tabs top of the page, click on Update Online Profile and log in with your unique login code that you received in your booth space confirmation letter.

If I need furnishings or carpet for my booth, whom should I contact?
To place orders, you will contact one of your Official Contractors found in the Exhibitor Information Manual.

When can I move-in?

What if I can’t move-in during my given (appointed, set) time?
Contact Diane Zinck at DZinck@NewEnglandGrows.org or by calling (508) 653.3009 during regular business hours (8 am – 4 pm ET) so we can assist you.

Exhibitor Registration

How do I register my booth personnel?
Just click REGISTER, select your company’s name in the drop down menu, and enter your password. If you do not have your registration password, please contact us at info@NewEnglandGrows.org or call 508.653.3009

Will I receive confirmation?
Confirmation will be sent to the e-mail address you provide. You will also be able to view a full list of registered booth personnel if you log in to your Exhibitor Registration page.

Once I’ve used all my complimentary booth personnel registrations, how do I order additional badges?
Additional booth staff badges may be purchase at a cost of $15 each. Log into your exhibitor registration page and select the link to purchase additional booth staff badges.

What is the difference between an Exhibitor badge and a Guest pass?
Guest passes allow access to the exposition floor on show days and during published show times only. All passes allow access to seminars and expo for all 3 days.

How do I access my complimentary guest passes?
Log into your Exhibitor Registration page for access to hardcopy guest passes, online guest invitations and online guest registration. A Guest Pass Code will need to be created for access to passes.

How do I invite my customers?
To invite customers to attend, you will need to log in to your Exhibitor Registration page and click Invite a Customer.

My question is not here. Who can I contact?
Please email us at info@NewEnglandGrows.org or call 508.653.3009 during regular business hours (8 am – 4 pm ET) so we can assist you!