Frequently Asked Questions: Attendee

What are the conference and exposition hours?

Wednesday, February 4
Seminars: 9:00 am – 3:00 pm
Expo: 10:00 am – 5:00 pm
Registration: 7:00 am - 5:00 pm

Thursday, February 5
Seminars: 9:00 a.m. – 3:00 p.m.
Expo: 8:00 a.m. – 5:00 p.m.
Registration: 7:00 a.m. - 5:00 p.m.

Friday, February 6
Seminars: 9:00 a.m. – 3:00 p.m.
Expo: 8:00 a.m. – 3:00 p.m.
Registration: 7:00 a.m. - 3:00 p.m.


How do I register?
Registration for 2015 will be available this fall.

Who is invited to attend New England Grows?
New England Grows is a professional conference and exposition designed specifically for the green industry. Green industry professionals, educators, students and members of allied professions are invited to attend. Industry suppliers must be exhibitors in order to attend.

I'm signed up to take an exam, or attend a special meeting during New England Grows. Do I have to register for the exposition?
Yes, anyone who is attending any allied meeting, function or training session at the convention center during New England Grows must be registered to attend the event as well.

Are children allowed to attend?
New England Grows is not recommended for children under the age of 16. In the event that bringing a child is unavoidable, a $10.00 badge-processing fee will be assessed. For safety reasons, children under the age of 18 are not allowed on the exposition floor during move-in and move-out hours.

If I need to cancel my registration will I be refunded?
If cancellations are received in writing by January 15, New England Grows will refund your meeting registration less a $10.00 administrative fee. Cancellations received after January 16 and "no shows" will not be eligible for a refund.

What if I lose my badge at the show?
First check with our Welcome Center to see if it was found. If not, your ID will be required and a $10 fee will be charged to reprint your badge.


Do I need to register for the educational sessions?
You do not need to register for each Grows educational session but you must have the ALL ACCESS badge, which allows 3-day access to the expo floor PLUS all of the exceptional educational sessions on the upper levels of the BCEC. If you need to earn CEU credit at Grows, you must have an ALL ACCESS badge to attend educational sessions. Your badge will be scanned upon entering an educational session. Seating at educational sessions is available on a first-come, first-served basis.

Where can I find information about Continuing Education credits?
Find the many CEU opportunities here.

I want to attend two sessions at the same time and receive recertification credit for both. Is this possible?
No. To receive CEU credit, you are required to attend the entire session. If you leave an educational session and get scanned at a second session during the same time period, the first session for which you were scanned will immediately be voided.

How can I get information from sessions that were offered at previous New England Grows shows?
If you have questions about previous conferences, email those questions to

Will there be any opportunities to meet with speakers after the sessions?
Some speakers will participate in a Speaker's Unplugged session following their presentation. This is an informal discussion, and question and answer period. Speaker's Unplugged locations will be announced at the conclusion of each session.

How can I purchase books written by your speakers?
Many of our speakers have authored books. Most of their publications will be available for sale at the New England Grows bookstore. Some of the speakers will be doing book signings at the event.

Who should I contact if I have suggestions for topics or speakers for future New England Grows conferences?
Please send your suggestions to We welcome your ideas! Speakers may visit our Call for Speakers page to submit their topic/presentation.


Where can I find the New England Grows mobile app?
Download the all new mobile app from iTunes or Google Play (available January).

We get mail from New England Grows for people that are no longer employed with us, can you help?
We apologize for the inconvenience. Let us know whom you'd like to remove from the list by sending the names to or mail them back to our office at:
New England Grows
8 Pleasant Street South, Building D
Natick, MA 01760

My question is not here. Who can I contact?
Please e-mail us at, call at (508) 653-3009 or fax to (508) 653-4112 during normal business hours (8am - 4pm ET) so we can assist you.